April 12th, 2017 / Payment IVR
Launched: credit card payment module for IVRs
Credit card payments just got a whole lot easier
Enabling a credit card payment through an Upwire IVR has always been straightforward. But we’re not the type to rest on our laurels, so we’ve made it even easier. Announcing the launch of a new credit card payment module on the Upwire platform!
In short, the new credit card module features three functions in one:
> The voice prompts to ask a customer for their card number, expiry date and CVV,
> An input module preconfigured to accept credit card details entered into a keypad, and
> An API to integrate with your chosen gateway.
And when it comes to payment gateways, we can integrate with all the major payment gateways, and the minor ones too! SecurePay, eWay, BPoint, Square you name it.
The benefit of the ‘all-in-one’ credit card module is that all payment-related aspects of the IVR can then be moved around and dropped into the IVR flow together. It keeps things clean and simple, and prevents mistakes such as missed voice prompts or incorrect keypad input settings.
Here’s how easy it is
It’s a matter of security
If your serious about payment security and clamping down on call centre fraud, you simply have to have customers entering their card details into the keypad. No agent should see or hear the inputs.
Reading out card details for manual entry by an agent is fraught with risk, and it’s only a matter of time before temptation leads to card theft – and puts your business’ reputation at risk.
We’re here to help.
Existing customers looking to set up a credit card payment IVR should drop us a note at email@example.com. We’ll help you out with your particular payment gateway provider.
Looking to set up your first Upwire IVR? Hit us up here and we’ll get you on your way.