Day: November 11, 2016

Server room SMS system

Zync delivers millions of business messages daily through Google Cloud Platform

When Zync wanted to build a messaging platform to help businesses communicate with customers, it turned to Google Cloud Platform for its unlimited scalability. Zync, based near Sydney, Australia, delivers commercial SMS text messages, voicemails and emails for a wide range of businesses globally.   Scaling to deliver business communications Recently when Zync delivered 800,000 …

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automated sms system for easy communications

How to send SMS notifications your customers will LOVE

“You star, you’ve saved 10 grand!” – the SMS notifications I wish my bank sent me. “You’ve made a $106.00 payment to a new BPAY biller” – the SMS notifications my bank does send me. Quite the contrast. It’s actually an achievement they’ve managed to make it this boring and unengaging.  Their automated text or …

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Airport SMS

How to supercharge customer satisfaction with real time communications

There are a few ways to becoming a truly respected and admired brand.  One is providing great products and services that people appreciate. Another is showing up when your customers need you. Consider the common scenario of a stranded traveler. Their flight home has been cancelled due to an extreme weather event.  Tired, frustrated and …

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One huge mistake companies make in their communications

When David Risley talks business communication, get your pen and notepad ready. His rap sheet includes starting his own technology blog and founding website PCMech.com which generated over a quarter of a million visitors per month. When he started, the word ‘blog’ wasn’t invented. These days he manages the hugely successful www.blogmarketingacademy.com and doesn’t mind …

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SMS workflow system

Upwire’s survey mode makes SMS perfect for NPS trackers

Survey mode takes SMS surveys to the next level. It has the smarts to know which question the respondent is replying to, which lets you automatically detect invalid answers and send error messages.  And that means more reliable results on your SMS surveys!     Try it yourself by clicking here for a free trial. No …

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US expansion upwire

5 Ways to Win with Real-time Communications

Most companies translate real-time communications to “system-triggered notifications”. Think shipping updates, taxi approaching SMSs, cancelled flight emails. All very useful in their own right. But if that’s where your real-time communications start and stop, you’re missing out. You’re sitting at the wheel of a Ferrari 360 Modena and using it to drive to the supermarket …

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