SMS operations manager

4 essentials for Operations Managers sending comms

Unfortunately, many Operations Managers’ projects kick off with the time-honoured cry: “the call centre’s blowing up!”.  It might be a network outage, a defective product, or a supplier failing to show. Either way, communications need to be sent to impacted customers. And invariably, that can’t happen right away. Sending a text message to impacted customers …

4 essentials for Operations Managers sending comms Read More »