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4 reasons why SMS [Text Messages] are perfect for NPS

NPS surveys have become wildly popular amongst businesses looking to track customer sentiment, either towards their brand or towards a particular sales or service interaction. Here we look at why SMS Text Message Feedback Surveys are the single most effective tool for ‘episode’ NPS – where customer sentiment is tracked shortly after an interaction with your company.

To set up a free trial for your SMS NPS survey, including Upwire’s new ‘survey mode’, CLICK HERE. No risk, and no credit card required.

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