November 11th, 2016 / Tech
Stay AGILE with Upwire APIs
Our customers love Upwire because it keeps them AGILE.
When you integrate with Upwire’s API, you can then make all sorts of changes – in real-time – without any coding or specialist IT skills.
In this video we show you how Upwire lets you make these changes in seconds to an automated inbound call (aka IVR or “Interactive Voice Response”):
- Change menu options
- Change the messages
- Insert any variables from the API anywhere (e.g. account details, payment details)
- Change call routing between teams or call centres
To trial Upwire’s drag and drop interface yourself click here.