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Upwire Connect allows you to easily monitor and manage your Upwire accounts and keep your campaigns compliant at scale Providing a centralized administration framework, Upwire Connect brings together your business and all your Upwire workflows. Upwire Connect empowers Senior Management, IT staff, Security staff, Team Leaders and any defined role to control user permissions, modify …
SMS remains such a critical channel for startups in both operational and marketing communications. As renowned growth marketer AJ Agrawal says, “If your startup isn’t using SMS…you’re leaving money on the table because SMS messages have a 99% open rate.” But the vast choice of SMS integrations, platforms, vendors and API providers can be overwhelming. …
SMS integrations: 5 critical questions every startup should ask Read More »
Upwire releases VoiceIt voice biometrics module, cutting through the code to make voice biometrics quick and easy The voice channel has long been considered as the weakest link in the chain when it comes to protecting your business and customers from identity fraud. Now more than ever, your business should be considering voice biometric solutions. …
Upwire and VoiceIt team up to simplify voice biometric security Read More »
People on the hunt for global cloud communication APIs often ask us “what’s the difference between Upwire and Twilio?” Both offer the ability to build voice and text communications with integrations into other applications or platforms. But how they do it differs greatly. Carrier disruption vs end-user experience Twilio was founded to disrupt legacy telecommunications …
The call centre is fast becoming a front line in the credit card fraud battle. Online and instore payment channels have improved security measures in recent years, leaving the call centre as the weakest link for fraudsters to target. Call centres must comply with strict data security standards that cover the storage of sensitive credit …
How to solve the biggest problems with call centre fraud Read More »
From the outset Upwire chose to be different with its drag ‘n’ drop interface. It means little or no coding when it comes to creating automated SMS, voice and email communications. And that decision is being rewarded with glowing feedback from our customers – including developers! The cost of being dependant on developers There’s …
Good IT developers are vital for business success today. They can be damn expensive too. So it’s critical they’re deployed on transformative projects and not bogged down in maintenance and on-going grunt work of your business communications. One, because there’s huge opportunity cost in tying them up with mundane maintenance tasks. And two, because they’ll get bored …
Stop wasting developers on your communications; 3 rules to follow Read More »
When Zync wanted to build a messaging platform to help businesses communicate with customers, it turned to Google Cloud Platform for its unlimited scalability. Zync, based near Sydney, Australia, delivers commercial SMS text messages, voicemails and emails for a wide range of businesses globally. Scaling to deliver business communications Recently when Zync delivered 800,000 …
Zync delivers millions of business messages daily through Google Cloud Platform Read More »
Most companies translate real-time communications to “system-triggered notifications”. Think shipping updates, taxi approaching SMSs, cancelled flight emails. All very useful in their own right. But if that’s where your real-time communications start and stop, you’re missing out. You’re sitting at the wheel of a Ferrari 360 Modena and using it to drive to the supermarket …
Our customers love Upwire because it keeps them AGILE. When you integrate with Upwire’s API, you can then make all sorts of changes – in real-time – without any coding or specialist IT skills. In this video we show you how Upwire lets you make these changes in seconds to an automated inbound call (aka …
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