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Every now and then we like to shine a light on one of Upwire’s brilliant features. One that can make your life a whole lot easier in just a few clicks. In focus this week is data splitting for ‘A/B testing’ – a way to run side-by-side tests to see what communication strategy works better. […]
Upwire pro tip: Set-up A/B testing in short order Read More »
60 seconds is all it takes to set up an SMS appointment reminder with Upwire. Check out the demo then CLICK HERE to trial for free (no credit card required).
How to create 2-way SMS appointment reminders in 1 minute Read More »
“You star, you’ve saved 10 grand!” – the SMS notifications I wish my bank sent me. “You’ve made a $106.00 payment to a new BPAY biller” – the SMS notifications my bank does send me. Quite the contrast. It’s actually an achievement they’ve managed to make it this boring and unengaging. Their automated text or
How to send SMS notifications your customers will LOVE Read More »
There are a few ways to becoming a truly respected and admired brand. One is providing great products and services that people appreciate. Another is showing up when your customers need you. Consider the common scenario of a stranded traveler. Their flight home has been cancelled due to an extreme weather event. Tired, frustrated and
How to supercharge customer satisfaction with real time communications Read More »
Survey mode takes SMS surveys to the next level. It has the smarts to know which question the respondent is replying to, which lets you automatically detect invalid answers and send error messages. And that means more reliable results on your SMS surveys! Try it yourself by clicking here for a free trial. No
Upwire’s survey mode makes SMS perfect for NPS trackers Read More »
In terms of general unpleasantness, chasing payments is roughly on par with squeezing lemon juice into your eyes. Where to start? It’s time-intensive, socially uncomfortable, and when done wrong has the capability to destroy hard-earnt business relationships. In fact, a hard-nose discussion over late payments and imminent consequences could be the best way to kill
How to chase late payments without destroying relationships Read More »
Upwire is perfect for IVR’s (interactive voice response), automated receptionists and simple call routing services. Upwire costs nothing to set up or make changes – you do it yourself in the drag-and-drop builder. You only pay when it’s used (i.e. when you get value out of it!). In this 2-minute video we take you through how to
How to use Upwire’s voice modules for IVRs and phone surveys. Read More »
Failed direct debits are a serious threat to subscription and membership based businesses. They are a key churn trigger as customers re-evaluate your service when deciding whether to set up a new direct debit. If you’re business’ lifeblood is subscription or membership services, you need to have your failed direct debit process nailed! Make sure
How to stop direct debit failures killing your business Read More »
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