Industry: Health & Medical

A healthy new partnership for Digital Payment Technology

Upwire is delighted to announce a partnership with medical billing and practice management solutions provider, PHI Medical Office Solutions. The partnership will enable PHI Medical and Upwire together to deliver a richer, multi-channel Payment Solutions service to healthcare providers, encompassing email, SMS, IVR and Upwire’s NanoSite technology. Upwire will augment PHI Medical’s current payment portal, …

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IVR solution image

5 reasons why you need a drag and drop IVR solution

An Interactive Voice Response (IVR) solution is a voice call technology that lets callers interact with your business using automated menus and keypad prompts. You know, “press ‘1’ for account balance”. IVR’s have been around for ages, but cloud platforms with drag and drop interfaces have not.  They enable businesses to build and change IVR’s …

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Startup SMS communication solutions

SMS integrations: 5 critical questions every startup should ask

SMS remains such a critical channel for startups in both operational and marketing communications. As renowned growth marketer AJ Agrawal says, “If your startup isn’t using SMS…you’re leaving money on the table because SMS messages have a 99% open rate.” But the vast choice of SMS integrations, platforms, vendors and API providers can be overwhelming. …

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