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A healthy new partnership for Digital Payment Technology

Upwire is delighted to announce a partnership with medical billing and practice management solutions provider, PHI Medical Office Solutions.

The partnership will enable PHI Medical and Upwire together to deliver a richer, multi-channel Payment Solutions service to healthcare providers, encompassing email, SMS, IVR and Upwire’s NanoSite technology.

Upwire will augment PHI Medical’s current payment portal, PhyGeneSys, to provide a PCI-compliant IVR-to-Pay service, as well as a Text-to-Pay SMS solution that guides patients to the payment portal.

The decision to partner with Upwire was made even easier for PHI Medical: deployment takes weeks (rather than months), and integration with payment gateway Bluefin is seamless.

The partnership’s ambition is to offer a vastly improved patient payment experience; a truly industry-leading solution that drives competitive advantage for PHI Medical’s customers.

“I’m so excited to be working with PHI Medical. I hope that together we will transform the efficiency and effectiveness of payments solutions for healthcare providers – and their patients – right across the US,” commented Merv Grant, VP North America Sales at Upwire.


PHI Medical’s President and CEO, Hal Fulgham, agreed: “Our mission is to efficiently meet the practice management needs of healthcare providers to achieve optimal operations. With Upwire’s powerful results-driven solutions in our toolkit, our Payment Solutions will be second to none.”

We look forward to sharing a full case study, with some exceptional outcomes, once we’ve got solutions live in the market together. Watch this space!

If you would like to discuss the exceptional outcomes Upwire can deliver across your organisation’s customer lifecycle communications – onboarding, payments or retention – please get in touch at sales@upwire.com. We’d love to chat.

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