Simplify security and authentication processes.

Provide seamless customer interactions for two-factor verification and ID authentication,
to establish trust and achieve exceptional outcomes.

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How we do it

With Upwire, it’s easy to drop authentication and security into existing communication flows – or to create new automated customer workflows that include world-class security and authentication.

2FA, 3FA, voice and biometric authentication

Send temporary PINs via SMS, email or voice. Capture and then authorise callers based on their voiceprint – or any other variable.

Customer ID verification

Integrations with third-party tools such as GreenID, VoiceIT and more ensure that we can easily slot into your existing tech stack – or bring in the best tools as part of your communication automation upgrade.

Give before get

Best practice authentication to ensure your messages are not seen as phishing. Ensure customers feel confident to engage at every touchpoint.

Who we work with

We help organisations all over the world communicate safely and confidently with their customers. Delivering secure and compliant communications is critical to our clients and we take seriously the trust you put in us and our technology.

>$10mill

Average incremental client
revenue increase

425%

Average incremental client
revenue increase

65%

Average staff workload reduction

Case studies

The BoardRoom Group

Security and authentication was key to BoardRoom's share offer process. IVR automation delivers better outcomes by streamlining ID verification - and removing human error.

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Case studies

Thorn Business Finance

ID verification was a key part of the solution design for Thorn - ensuring customers felt confident to engage and could access and update payment information safely.

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Make it happen

If you need to verify customer identities, Upwire can automation these processes in a safe and compliant way. Clearing the way for customer self-serving and streamlined processes throughout your customer communication workflow.

Let’s Chat

We would love to hear about your organisation, and chat about how we can work together to improve your authorisation and security processes.

Get in Touch

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