SMS chatbot system

4 things your customers demand from your chatbot

Chatbots promise a lot to companies looking to minimise customer service costs and improve customer outcomes by getting to the right answer quicker. But the early implementations have revealed shortcomings that can drive customers crazy. Already companies are employing AI-powered chatbots to respond to queries, help users find products, and troubleshoot product issues. Dominos, H&M, …

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