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Unfortunately, many Operations Managers’ projects kick off with the time-honoured cry: “the call centre’s blowing up!”. It might be a network outage, a defective product, or a supplier failing to show. Either way, communications need to be sent to impacted customers. And invariably, that can’t happen right away. Sending a text message to impacted customers …
4 essentials for Operations Managers sending comms Read More »
When David Risley talks business communication, get your pen and notepad ready. His rap sheet includes starting his own technology blog and founding website PCMech.com which generated over a quarter of a million visitors per month. When he started, the word ‘blog’ wasn’t invented. These days he manages the hugely successful www.blogmarketingacademy.com and doesn’t mind …
One huge mistake companies make in their communications Read More »
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