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Online auction house, Grays, reduced collections staff by 80% and improved collection rates by 30% using Upwire SMS, email and NanoSites™ CHALLENGE: Close the loop on lapsed credit cards and reduce manual collections Due to the infrequent nature of purchases from GraysOnline, over 10% of customers’ stored credit cards are lapsed when they win an …
Automation delivers 80% reduction in collections staff for grays.com Read More »
Upwire is delighted to announce a partnership with medical billing and practice management solutions provider, PHI Medical Office Solutions. The partnership will enable PHI Medical and Upwire together to deliver a richer, multi-channel Payment Solutions service to healthcare providers, encompassing email, SMS, IVR and Upwire’s NanoSite technology. Upwire will augment PHI Medical’s current payment portal, …
A healthy new partnership for Digital Payment Technology Read More »
With Upwire’s Payment Solutions, using a combination of SMS, email and Upwire’s NanoSite™ technology, Thorn Business Finance achieved a 660% increase in customer engagement and over $8mill in incremental revenue. When COVID hit in 2020, many small businesses were so busy keeping their operations alive they simply weren’t engaging with their lenders on payments or …
Upwire Payments Solution drives 660% increase in customer engagement Read More »
If you got a room full of CTO’s and asked them what keeps them awake, what they’re crying out for and what they need from a communication platform, what do you think they’d say? At concept stage of Upwire, we did exactly that and here’s what they came back with. An easy way to …
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