Technology: SMS

SMS when roaming

Automation delivers 80% reduction in collections staff for grays.com

Online auction house, Grays, reduced collections staff by 80% and improved collection rates by 30% using Upwire SMS, email and NanoSites™ CHALLENGE: Close the loop on lapsed credit cards and reduce manual collections Due to the infrequent nature of purchases from GraysOnline, over 10% of customers’ stored credit cards are lapsed when they win an …

Automation delivers 80% reduction in collections staff for grays.com Read More »

Upwire brand

SMS and NanoSites secure revenue for Ackerman

By engaging clients with a combination of Upwire’s SMS messaging and NanoSites™ Ackerman Security reduced payment arrears by 85% within one month.   The Challenge Declined debits, overdue bills As with most residential and business alarm companies, Ackerman Security was struggling with an increasing volume of declined debits from customers enrolled in recurring payments for …

SMS and NanoSites secure revenue for Ackerman Read More »

A healthy new partnership for Digital Payment Technology

Upwire is delighted to announce a partnership with medical billing and practice management solutions provider, PHI Medical Office Solutions. The partnership will enable PHI Medical and Upwire together to deliver a richer, multi-channel Payment Solutions service to healthcare providers, encompassing email, SMS, IVR and Upwire’s NanoSite technology. Upwire will augment PHI Medical’s current payment portal, …

A healthy new partnership for Digital Payment Technology Read More »

Upwire Payments Solution drives 660% increase in customer engagement

With Upwire’s Payment Solutions, using a combination of SMS, email and Upwire’s NanoSite™ technology, Thorn Business Finance achieved a 660% increase in customer engagement and over $8mill in incremental revenue. When COVID hit in 2020, many small businesses were so busy keeping their operations alive they simply weren’t engaging with their lenders on payments or …

Upwire Payments Solution drives 660% increase in customer engagement Read More »

Startup SMS communication solutions

SMS integrations: 5 critical questions every startup should ask

SMS remains such a critical channel for startups in both operational and marketing communications. As renowned growth marketer AJ Agrawal says, “If your startup isn’t using SMS…you’re leaving money on the table because SMS messages have a 99% open rate.” But the vast choice of SMS integrations, platforms, vendors and API providers can be overwhelming. …

SMS integrations: 5 critical questions every startup should ask Read More »