Business Communications Archives | Page 3 of 4

Why digital insurance completely depends on the communications

Leave a Comment / Business Communications / By Fiona

The industry and customers are in agreement. It’s better to purchase, manage, claim and renew insurance with the least amount of human interaction possible. Less customer effort means increased customer satisfaction. The term digital insurance has come to encompass this movement towards non-human interaction. Interpreted literally, it means any web-based purchasing and servicing of an …

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How to create 2-way SMS appointment reminders in 1 minute

60 seconds is all it takes to set up an SMS appointment reminder with Upwire. Check out the demo then CLICK HERE to trial for free (no credit card required).

Zync delivers millions of business messages daily through Google Cloud Platform

Leave a Comment / Business Communications, Tech / By Fiona

When Zync wanted to build a messaging platform to help businesses communicate with customers, it turned to Google Cloud Platform for its unlimited scalability. Zync, based near Sydney, Australia, delivers commercial SMS text messages, voicemails and emails for a wide range of businesses globally. Scaling to deliver business communications Recently when Zync delivered 800,000 …

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Are app notifications the new spam??

Leave a Comment / Business Communications / By Fiona

I am asked this question every other day of the week… “Is the smartphone app the new way to communicate with a customer and will it replace SMS and other communication channels?” My answer is “No” and here is why. Over use it…you lose it! The smartphone app and push messaging in theory is …

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automated sms system for easy communications

How to send SMS notifications your customers will LOVE

Leave a Comment / Business Communications, Tips and Tricks / By Fiona

“You star, you’ve saved 10 grand!” – the SMS notifications I wish my bank sent me. “You’ve made a $106.00 payment to a new BPAY biller” – the SMS notifications my bank does send me. Quite the contrast. It’s actually an achievement they’ve managed to make it this boring and unengaging. Their automated text or …

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How to supercharge customer satisfaction with real time communications

Leave a Comment / Business Communications, Tips and Tricks / By Fiona

There are a few ways to becoming a truly respected and admired brand. One is providing great products and services that people appreciate. Another is showing up when your customers need you. Consider the common scenario of a stranded traveler. Their flight home has been cancelled due to an extreme weather event. Tired, frustrated and …

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Set up 2-way SMS insurance extensions in a minute with Upwire

Leave a Comment / Business Communications / By Fiona

In this short clip we show you how easily you can set-up a 2-way SMS that triggers an outbound call, using a common travel insurance example. It’s just that easy to set up automated comms with Upwire! To set up your first 2-way SMS and get $10 free credit CLICK HERE

One huge mistake companies make in their communications

Leave a Comment / Business Communications / By Fiona

When David Risley talks business communication, get your pen and notepad ready. His rap sheet includes starting his own technology blog and founding website PCMech.com which generated over a quarter of a million visitors per month. When he started, the word ‘blog’ wasn’t invented. These days he manages the hugely successful www.blogmarketingacademy.com and doesn’t mind …

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An agile approach to market research

Leave a Comment / Business Communications, Market research / By Fiona

When was the last time you implemented a perfect market research campaign? You deployed quickly , got the sampling spot on, and had high completion rates? If you answered ‘I do every time’, congratulations. You are among a tiny minority. The rest of us however need an agile approach to market research. A platform that …

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Create SMS membership renewals in 1 minute

Leave a Comment / Business Communications / By Fiona

Create a membership renewal campaign using 2 way SMS in just 1 minute. Check out the clip below to see exactly how easy it is with Upwire. No coding required! To try it free CLICK HERE, no credit card required.

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Business Communications

Why digital insurance completely depends on the communications

How to create 2-way SMS appointment reminders in 1 minute

Zync delivers millions of business messages daily through Google Cloud Platform

Are app notifications the new spam??

How to send SMS notifications your customers will LOVE

How to supercharge customer satisfaction with real time communications

Set up 2-way SMS insurance extensions in a minute with Upwire

One huge mistake companies make in their communications

An agile approach to market research

Create SMS membership renewals in 1 minute

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